Features · Volume I

A relationship layer your members open daily — and your community owns.

Serendipity is two things at once: a tool members reach for reflexively, and a retention and insight layer for the community around them.

For members
08
quiet utilities, between meetings
For communities
06
outcomes: engagement, retention, revenue
01For members

The app you reach for between meetings.

Eight quiet utilities that make your network actually compound — without ever feeling like a CRM.

01 / 08

Follow up in seconds, not minutes.

One tap after any meeting, and Serendipity drafts a thoughtful follow-up ready to send.

Draft · 0:08
EM
Eli Mensah
"Great chat re: Series A timing — sending the deck and intro to Nadia next week."
Send →
02 / 08

Walk into every meeting prepared.

Connect your calendar and get a short brief before each meeting — who you're seeing, what they've been up to, where you left off.

Tomorrow · 09:30
Coffee · Priya Shah
Last met14 weeks ago
RecentRaised seed · Climate
OpenHiring eng #2
03 / 08

Know who to reach out to this week.

Every Friday, Serendipity surfaces three people from your network you should reconnect with, with a reason and a draft message.

Friday digest3 picks
JR
Jules Romero
6 mo since last reply
AK
Aanya Kapoor
Just left Stripe
TC
Tomás Carvalho
Posted re: hiring
04 / 08

Introduce people in one tap.

Pick two people; Serendipity drafts the double opt-in intro for you. The connections you've been meaning to make actually happen.

MA
SL
Marcus, meet Sarah — both deep in climate fintech.
Opt-in ✓Opt-in ✓
05 / 08

Capture every person you meet.

Voice note, business card scan, or quick entry — inside the community or out. Serendipity remembers who they are so you don't have to.

🎙Voice
Card
Note
Listening · 0:04
06 / 08

Your network, visualised.

See your connections, where relationships are strong, and where they've gone quiet.

Your network142 nodes
07 / 08

Stay in the loop with your community.

Events, bookings, benefits, and member directory — everything you already use, in one app.

This week
Talk · Founders dinnerThu
Booking · Library 14:00Wed
Benefit · Spa redeem
08 / 08

Private by default.

You choose what's shared, with whom, and when. Your intent data is never visible to other members or sold to anyone.

SharingPrivate by default
Identity
Recent intent
Calendar context
The compounding effect

Members capture intent in the moments they'd open the app anyway. The community gets a living map of what its members are trying to do.

weekly actives vs. event-only apps
to a sent follow-up
<10s
manual data entry required
0
02For communities

Engagement, retention, and a new revenue line.

We deploy inside one network at a time, fully themed to your brand. You get the engagement signal you've never had — and a differentiator no community platform can match.

01 / 06

Members who actually open the app — every week.

Serendipity gives members reasons to engage beyond events and bookings. Weekly actives, not monthly logins.

WAU68%
M
T
W
T
F
S
S
02 / 06

Retention through relationships.

When a member's network lives inside your app, leaving the community means leaving the tool that makes their relationships work.

Renewals+12pt
85%
12-mo retention
03 / 06

Understand your community.

See what your members are actually trying to do — raising, hiring, changing careers — in aggregate and in real time.

Live intentaggregate
Raising47Hiring38Career change22Investing31Advisor19
04 / 06

A new revenue line.

Members opt in to curated introductions with service providers; you share in the revenue.

Provider introsQ2
£18,420
Community share · 24 intros
05 / 06

Stand out in a crowded market.

Intelligent relationship tools are a tangible membership benefit few communities offer.

Membership benefits
Events & bookings
Member directory
Relationship intelligenceNew
06 / 06

Fully managed, fully branded.

We run the platform end to end, themed to your community. Your members see your brand, not ours.

Themingyour brand
The Albany Community
powered by serendipity
Now onboarding

See it inside your community — twenty minutes is enough.